Last updated: August 2026
By creating an account, purchasing a license, or otherwise using Nagar Dokani ("the Software", "the Service"), you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please do not register or use the Service.
"Client" means the registered account holder. "Shop" means a business profile added under a Client's account. "License" means the activation credential that authorizes use of the desktop application on one device, tied to a Shop.
Perpetual License — ৳25,000, one-time payment. Grants lifetime use of the Software on one device. Includes 1 year of free software updates and priority support from the date of activation. After year 1, updates and priority support may be continued for an optional renewal fee of ৳4,000 per year. The Software continues to run even if this renewal is not purchased; only updates and priority support access lapse.
Subscription License — ৳4,000 one-time setup fee, then ৳500 per month. New subscriptions include a 15-day free trial before the first monthly charge. Billing continues monthly at ৳500 until cancelled.
When purchasing or renewing a Subscription License, the Client selects a duration of 1, 3, 6, or 12 months and is billed only for the months selected. On a New order, selecting 6 or 12 months grants one additional month of access free of charge (6 becomes 7, 12 becomes 13); selecting 1 or 3 months grants exactly that many months, with no bonus. Renewals never include a bonus month — a renewal grants exactly the number of months paid for, regardless of the duration selected.
Each License Key may be activated on exactly one device at a time, identified by a machine identifier. To move a License to a new or replacement device, the Client must contact support and request a machine reset, which unbinds the License from its current device so it can be activated elsewhere.
Each License carries its own support-expiry date, shown in the Client's account as "Support Active" or "Support Expired." While active, the Client may open and reply to support tickets related to that License. Once expired, new tickets cannot be opened for that License until it is renewed; software updates delivered through the update server may also be limited to Licenses with active support, at Nagar Dokani's discretion.
Orders are created through the Client account and paid using the payment methods made available at checkout. Payments are reviewed and verified by an administrator before a License is issued or renewed; Nagar Dokani reserves the right to verify a payment manually even without an automated gateway confirmation. Once a payment is verified, an invoice is generated automatically and made available for download as a PDF in both the Client's and the administrator's account.
Clients may share a personal referral link. A new user who registers through that link receives a one-time 4% discount coupon, valid for 7 days from the date of registration. The referring Client earns one 10%-discount reward coupon for every 5 successful referrals; reward coupons are not issued automatically and must be claimed manually from the Client's account, at which point a 7-day validity period begins.
Nagar Dokani may also run promotional campaigns, issuing discount coupons (prefixed NDP- for percentage discounts or NDA- for fixed-amount discounts) to some or all Clients at its discretion, and may issue special one-off coupon codes usable by any Client until they expire. Only one coupon may be applied per order. Coupons have no cash value, cannot be exchanged for cash, transferred, or combined with other coupons on the same order, and expire automatically on their stated date whether or not they have been used.
A refund request made before a License has been activated on any device will be reviewed on a case-by-case basis. Once a License has been activated, it is non-refundable. Subscription Licenses may be cancelled at any time from the Client's account; access continues until the end of the period already paid for, after which billing stops and no further charges are made.
Nagar Dokani may suspend a Client's account or revoke a License, without refund, if these Terms are violated — including but not limited to redistributing, reselling, or sharing a License Key, attempting to reverse-engineer the Software, or providing fraudulent payment information.
The Software is licensed for use in the Client's own business operations only. The Client may not sublicense, resell, rent, or distribute the Software or any License Key to a third party without prior written consent from Nagar Dokani.
The Software is provided "as is" and "as available," without warranties of any kind, express or implied. The Client is solely responsible for their own business data, including maintaining regular backups. To the fullest extent permitted by law, Nagar Dokani shall not be liable for any indirect, incidental, or consequential damages, including loss of data, revenue, or business, arising from the use of or inability to use the Software.
The Software, including its source code, design, and branding, remains the exclusive property of Nagar Dokani. A License grants the right to use the Software; it does not transfer ownership of any intellectual property.
These Terms are governed by the laws of the People's Republic of Bangladesh. Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Bangladesh.
These Terms may be updated from time to time. Material changes will be reflected on this page with an updated "Last updated" date. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
Questions about these Terms can be raised through a support ticket from your Client account, or via the contact details provided on our website.